We strongly support the NHS policy on zero tolerance. Anyone attending the surgery who abuses the GPs, staff or other patients be it verbally, physically or in any threatening manner whatsoever, will risk removal from the practice list. In extreme cases we may summon the police to remove offenders from the practice premises.
FREEDOM OF INFORMATION - PUBLICATION SCHEME
The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely make available.
FEEDBACK FROM PATIENTS
We welcome feedback from everyone using the surgery. A patient survey is carried out by the practice on an annual basis to ascertain patients' opinions on the services being provided, eg appointment times. One result of this has been an increase in the number of available appointments to see doctors on a Monday and a Friday.
Any details of primary care services in your area can be obtained through Powys teaching Health Board. Please telephone 01874 711661 for more information.
CONSCIENTIOUS OBJECTION STATEMENT
The doctors' regulatory body, the General Medical Council (GMC), has issued clear guidance on the need for doctors to be open about any conscientious objections they may have to certain treatments. We would like to reassure patients here that we offer a full range of normal medical services. However, in line with our policy on informed consent, we have no involvement with non-therapeutic genital surgery; for example circumcisions on infants undertaken for religious purposes.