Before contacting us, please consider the following.

Visit the Self-Help Hub 

Check it's not an emergency.

Call 111 or 999 for urgent medical help if you have any of these, as your request will not be seen immediately.

  • Crushing chest pain and tightness
  • New drooping on one side of the face, slurred speech, difficulty raising your arms, weakness, or numbness on one side of your body.
  • Severe difficulty breathing
  • Heavy bleeding that won't stop
  • Severe injuries
  • Feeling suicidal, wanting to harm yourself, or others.

There are two main ways to book an appointment.

Book in Advance 

  • If possible, please book in advance to see the doctor of your choice. We have appointments available at least two weeks in advance. Please let the receptionist know at the time of booking if you feel your problem might need more than 10 minutes.

Urgent Appointments 

  • If it is not possible to book in advance, or you need to see the doctor the same day, then please telephone the surgery as soon as possible after 8.00am.

Call the surgery on 01547 528523

We try to ensure that at least 12 appointments are available for people calling the same day. These are equally divided between morning and afternoon surgeries. Once all these appointments have been filled and a problem arises during the day that you consider to be of an urgent nature, you will be slotted in at a time allocated by the emergency doctor of the day.

  • In order to make the most effective and therefore safest use of the consultation time, we ask that, wherever possible, you restrict each consultation to a single problem. It will be at the doctor's discretion whether to deal with any additional problems at the time, or to ask you to return for another consultation.
  • If you are registered with the practice you may also register for some on-line services which includes on-line booking of doctors' appointments.

Appointments On-line

Click here to access our on-line healthcare services

  • Please note, you can only book a standard 10-min appointment using the NHS Wales App.
  • If you think you may need a longer appointment, please contact the reception team

Cancelling your appointment

  • If, for whatever reason, you are unable to keep an appointment, please let us know immediately by telephone, so that it can be released for another patient.
  • Cancel On-line 
  • Whilst we recognise that there are sometimes unavoidable circumstances, we take repeated non-attendance very seriously as it is unfair on other patients.