Wylcwm Street Surgery |
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BBC | Health News 2.0RSSBBC News | Health | UK EditionUpdated every minute of every day.NHS translation bill 'tops £23m'The NHS in England spends £59,000 a day on translating documents and providing interpreters, according to a health think tank.Mon, 06 Feb 2012 13:33:12 GMThttp://www.bbc.co.uk/go/rss/int/news/-/news/health-16905491Campaign to cut smoking in carsA campaign to stop people smoking in cars when carrying children - and which could pave the way for a ban - is launched by the Welsh government.Mon, 06 Feb 2012 02:17:10 GMThttp://www.bbc.co.uk/go/rss/int/news/-/news/uk-wales-16872587Transplant jaw made by 3D printerAn 83-year-old woman is fitted with a jaw made by a 3D printer in what doctors say is the first operation of its kind.Mon, 06 Feb 2012 14:07:11 GMThttp://www.bbc.co.uk/go/rss/int/news/-/news/technology-16907104
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FEEDBACK FROM PATIENTSWe welcome feedback from everyone using the surgery. A patient survey is carried out by the practice on an annual basis to ascertain patients' opinions on the services being provided, eg appointment times. One result of this has been an increase in the number of available appointments to see doctors on a Monday and a Friday. Any details of primary care services in your area can be obtained through Powys teaching Health Board. Please telephone 01874 711661 for more information. CONSCIENTIOUS OBJECTION STATEMENTThe doctors' regulatory body, the General Medical Council (GMC), has issued clear guidance on the need for doctors to be open about any conscientious objections they may have to certain treatments. We would like to reassure patients here that we offer a full range of normal medical services. However, in line with our policy on informed consent, we have no involvement with non-therapeutic genital surgery; for example circumcisions on infants undertaken for religious purposes. CONFIDENTIALITYWe have a strict code of confidentiality
at the surgery which involves everyone working here. COMPLAINTSWe welcome feedback at the practice.
If you are dissatisfied with any aspect of your care, please let us know. We
have a leaflet available at the reception desk which explains our procedure.
Alternatively, you may write, phone or ask to speak to our practice manager, Simon Atherton, in
person. ZERO TOLERANCEWe strongly support the NHS policy
on zero tolerance. Anyone attending the surgery who abuses the GPs, staff or
other patients be it verbally, physically or in any threatening manner whatsoever,
will risk removal from the practice list. In extreme cases we may summon the
police to remove offenders from the practice premises.
FREEDOM OF INFORMATION - PUBLICATION SCHEMEThe Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely make available. This scheme is available from reception or alternatively can be found by clicking here. |
